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There’s a certain way people move when they’ve spent years on their feet — nurses, teachers, caregivers. Used to long hours standing. Used to pushing through fatigue without drawing attention to it.
She had that posture. But something in it was off, as if the rules she’d lived by her whole life no longer applied.
“I don’t really know how to explain it,” she said. Her hands were wrapped around a water bottle. “But something’s wrong. I can’t keep going like this.”
The story came in fragments. A mild viral illness. A week of fever at home. Nothing remarkable. She expected to recover. She always had.
Instead, mornings became heavy and disorienting. Her heart rate climbed while standing still. Climbing stairs forced her to stop halfway. Supermarket aisles became difficult, overwhelming in a way she couldn’t quite explain. Fatigue was constant. Rest didn’t help. Exercise made it worse.
“It’s like I’m stuck in a body I don’t recognize.”
She had already seen her primary care physician. An endocrinologist found nothing abnormal. Neurology offered no explanation. The next stop was cardiology.
Her tests were unremarkable.
Normal ECG.
Normal labs.
Normal echocardiogram.
Normal exercise test.
Nothing explained what she was describing.
Did that mean the tests were useless? No. They mattered. Dangerous causes had to be ruled out. Reassurance without exclusion helps no one.
But normal results have limits. They capture a moment, not a course.
What was left.
Anxiety.
Depression.
Deconditioning.
She didn’t argue.
She showed me a small notebook. Pages of handwritten numbers. Heart rates recorded at different times of day. Notes about dizziness, fatigue, days that were worse than others. It was careful and systematic. Not defensive. More like evidence she didn’t know how else to offer.
She wasn’t asking to be reassured.
She wanted help making sense of what was happening.
When she stood to leave, she paused.
“I’ve spent my whole life taking care of patients,” she said. “I don’t know how to be one.”
Only then did she mention her work.
She was a nurse.
Now she was one of the medical orphans — stranded by a system that doesn’t yet know where to place patients like her.
When Medicine Loses Its Map
There is an unspoken truth in our profession: when we can’t measure something, we struggle to trust it.
We insist this isn’t so. We say we treat the whole person. But over time, the structure we work within shapes us. We lean on what can be quantified. We grow hesitant when the numbers stay silent.
Patients with unexplained symptoms don’t fall through cracks. They fall into our blind spots.
When their stories don’t fit our categories, we tend to make them fit what we already know. Not out of dismissal, but habit.
Conditions without established biomarkers are not rare in everyday practice. They’re just harder to recognize and harder to place.
Much of modern medicine depends on what can be measured reliably, so problems that fall outside those measures are easier to miss. That doesn’t make the symptoms unusual or insignificant — it means our tools don’t always see what patients are experiencing.
History’s Repeated Blindness
Whenever someone calls these conditions “modern inventions,” I think of the patients medicine failed long before today.
In the 1800s, men and women who wasted away with fevers and bloodstained handkerchiefs were told they had delicate temperaments. Koch later proved it was tuberculosis.
A century ago, women who woke with numb limbs and collapsing legs were told it was hysteria. Charcot gave the disease its true name: multiple sclerosis.
Men suffering from ulcers were told to relax, avoid stress, drink milk. It took Barry Marshall swallowing Helicobacter pylori to show that stress was not the culprit.
Endometriosis stole years from women whose pain was dismissed as exaggeration.
History is full of people who told the truth before medicine had the tools to hear it.
We are not witnessing something new.
We’re watching an old story repeat itself.
When Tests Are Normal, but Lives Aren’t
Our diagnostic tools are extraordinary. They save lives. They illuminate the hidden. But they also set the boundaries of what we call “real.”
A patient sits across from you with disabling fatigue, post-exertional crashes, tachycardia, sensory overload, neuropathic pain, or the simple inability to remain upright without dizziness.
And the workup is pristine.
It’s tempting to reach for familiar explanations:
Stress. Anxiety. Depression.Burnout.
But physiology doesn’t wait for the right biomarker.
Autonomic dysfunction can hide behind normal labs.
Mitochondrial impairment behind normal imaging.
Small fiber neuropathy behind normal nerve studies.
Neuroinflammation behind normal bloodwork.
Terms like Long COVID, ME, CFS, or POTS may help organize what we’re seeing, but they remain incomplete — labels for patterns, not explanations — and likely represent only a small part of a much larger, still unmapped landscape
These conditions are not invisible. What’s missing isn’t the illness but the ability to measure it. When our tools come up empty, attention often shifts from the limits of the test to the credibility of the patient. That is how a life can unravel while the medical record continues to read “normal.”
The Wound of Not Being Believed
Patients who spend years defending their reality develop a posture, a careful, measured way of speaking, as if they must justify every detail before they’re allowed to offer it.
This wound doesn’t show up in lab results.
It shows up in the hesitation before describing a symptom. In the flicker of uncertainty when they see the clinician’s expression change.
Disbelief rarely arrives as an accusation. It arrives as small, polite dismissals:
“Everything looks fine.”
“Try to get more rest.”
“I’m sure it’s nothing serious.”
To someone whose world is shrinking, “nothing serious” feels like erasure.
They begin rehearsing their stories. Collecting data. Performing credibility.
This is the wound that remains unmeasured: the loneliness of being doubted by the very people meant to help.
Clinicians don’t do this out of malice. They do it because uncertainty threatens their sense of competence.
But our unease becomes their injury.
The Making of Medical Exiles
Exile rarely begins with a dramatic dismissal. It begins with a referral that leads nowhere. A test that explains nothing. A specialist who rules out their domain and sends the patient forward — or sideways, or back — in a loop with no destination.
Our system thrives on linear disease. But these conditions move in circles, spirals, waves.
Specialties divide the body neatly. These illnesses cross every border.
People do not leave medicine because they distrust science.
They leave because they can’t find a place to stand.
Exiles are not created by alternative medicine.
Exiles are created by silence.
There is another reason these patients drift to the margins. When medicine cannot explain something, that uncertainty does not sit easily.
When I was in medical school, we used the word supratentorial for symptoms that resisted explanation, a polite shorthand suggesting the problem lived “above the tentorium,” in the patient’s mind. It sounded technical. It felt reassuring.
But it also solved our discomfort too neatly. If symptoms were psychological, they were no longer ours to hold.
This wasn’t cruelty. It was self-protection — a way of managing the discomfort of not being able to help.
And over time, disbelief becomes easier than engagement.
What Staying Looks Like
Staying doesn’t require answers.
It looks like naming uncertainty without embarrassment.
It looks like saying, “This is real, even if it’s not yet clear,” and scheduling the next visit anyway.
Staying doesn’t always mean more time or more tests; sometimes it simply means leaving the door open.
Sometimes, staying means resisting the urge to close the chart because the results are clean.
Staying When Things Grow Unclear
There is a moment in every clinician’s life when the job becomes clear: it’s not about having all the answers — it’s about not disappearing when you don’t.
Patients who feel unheard don’t expect certainty.
They expect presence.
A physician can offer explanations when they exist. Guidance when they don’t. And steadiness when everything else feels unsteady.
Staying with a patient in uncertainty is not weakness.
It is clinical strength.
Humility isn’t the opposite of expertise.
It is its foundation.
The Bridge Back
A patient once asked me, after another “normal” test, “If this isn’t in the numbers, then where does it live?”
She wasn’t questioning her body.
She was questioning our model.
Modern medicine was built on triumphs — tuberculosis, insulin, antibiotics, angioplasty. We learned to think in straight lines: one cause, one effect, one cure.
But chronic, systemic illness doesn’t behave that way.
It is layered.
Networked.
Dynamic.
The symptoms we dismiss as noise may be early signals of systems we don’t yet understand.
We don’t need to choose between empathy and science.
We need to enlarge what counts as evidence.
A bridge back to these patients won’t emerge from a single biomarker.
It will come from a shift in thinking:
Seeing the body as an ecosystem, not a machine.
Understanding causation as layered, not singular.
Treating patient stories as data, not inconvenience.
The next advances in medicine won’t come from diseases we already recognize.
They will come from the ones we still struggle to see.
Epilogue – Until We Know
She returned months later.
Not cured — but steadier.
She sat more comfortably this time, not because her symptoms had vanished, but because the fear of being dismissed had eased.
“I’m learning how to live with this,” she said. “But the biggest shift was realizing I didn’t have to prove anything anymore.”
She stood slowly, found her balance, then paused at the door.
“I used to think medicine was about answers,” she said. “Now I think it’s about who stays with you while you wait for them.”
It wasn’t praise.
It was truth.
Every era has had its medical orphans — people whose illnesses outran the available science. One day, these conditions will be understood. One day, the mechanisms mapped, the biomarkers validated, the treatments routine.
We do not abandon the patient because the science is unfinished.
We meet them where they are.
We stay.
We keep learning.
We keep listening.
Until we know.

Absolutely brilliant. During 57 yrs of practicing medicine have seen a couple of the diagnostic puzzles clarified ( H. Pylori & Endometriosis) but as the grey hairs develop the uncertainty of certain symptom groups seem much easier to cope with through empathy rather than dismissal. Have a feeling that A.I. will help as even good doctors are abysmal at times. But as the science expands at warp speed perhaps the art of healing will keep up ?
Happy New Year & keep up the postings
Thank you — I really appreciate that, especially coming from someone with your experience.
I agree. With time, uncertainty becomes easier to live with, and empathy often matters more than explanation when answers are missing. I’m cautiously hopeful about AI helping with pattern recognition, but I suspect the core of healing will always rest on presence rather than precision alone.
Happy New Year, and thank you for reading.